Consumer protection

Crisis resilience in everyday life: consumer protection as security policy

When talking about security, we must consider the people who pay their bills, shop, or use digital services every day.

By Ramona Pop

Citizen energy: Commission recommends more solar

The EU Commission is planning measures to strengthen citizen energy. The aim is to ease the financial burden on households by enabling people to have their own solar power systems and energy communities. But it is concerned about aggressive online advertising.

By Manuel Berkel

Trusted Flagger: Platforms show significant shortcomings according to VZBV

In 2025, in its role as Trusted Flagger under the DSA, the Federation of German Consumer Organizations (VZBV) reported 60 suspected illegal content items. Many platforms were slow to respond, rejected the reports, or did not provide any feedback. The association is calling for clear standards and stronger oversight.

By Corinna Visser

Air passenger rights: European Parliament sets up delegation for conciliation committee

Following the failure of negotiations on the reform of air passenger rights, a conciliation committee will now be convened between the European Parliament and the Council. Parliament has appointed the members of its delegation.

By Marion Bergermann and Markus Grabitz

E-commerce: Shein representatives to appear before the Internal Market and Consumer Protection Committee

By Marion Bergermann

Digital Fairness Act: Consultation shows support for greater consumer protection in the digital marketplace

The EU Commission intends to present its proposal for the Digital Fairness Act at the end of 2026. A public consultation report demonstrates broad support for binding rules, particularly for dark patterns and addictive designs.

By Corinna Visser

For a strong cyber union: the new CSA must be simpler, clearer and more effective

Europe is at a critical juncture: The EU wants to amend the Cybersecurity Act (CSA) — this is essential because Europe’s cybersecurity architecture is in danger of collapsing under its own regulatory weight.

By Norbert Pohlmann

Digital Omnibus: Europe needs clear rules instead of deregulation

The Commission wants to simplify Europe’s digital law with the Digital Omnibus. However, simplification should not be confused with deregulation.

By Michaela Schröder

Product safety: Parliament calls for new market surveillance and digital product passport

In an own-initiative report, Members of the European Parliament (MEPs) call for targeted monitoring of breaches of the rules and more transparency for consumers in the European single market.

By Corinna Visser

Parliament rejects weakening of air passenger rights

The Transport Committee is calling for a limit of three hours or more to be retained in the fiercely contested new entitlements for air passengers. Negotiations with the Council could be difficult, as it is demanding an increase to four hours.

By Marion Bergermann